Those were days when we used to buy goods outside either in the shopping mall or in roadside shops. We take cash from our pocket or wallet and give it to the shop owners for the items purchased. However, things started to change in this digital world. Ever since the Inception of e-commerce websites like Amazon, Flipkart, Myntra people started to buy things from these sites.
In this fast-growing world, people have no time to cook food and hence they order food from Swiggy and Zomato. In each and every order, the delivery executive will be assigned to deliver the food. Once the food preparation is done, the executive will reach the final destination and deliver the order. Before that, we can either choose cash on delivery or pay through our card.
In a shocking turn of events, a man lost a huge amount while doing an online transaction. Would you believe that a pizza costed a Bengaluru techie Rs.95,000? Yes, you read it right.
NV Sheikh, who is a resident of Bengaluru late at night of December 1 ordered a pizza on Zomato. Police say that after waiting for over an hour for his order to arrive, he looked up the number for the online food delivery app’s customer care service. This was when things turned from bad to worse for him.
After calling the number, he was allegedly notified by the fraudster who had posed as a customer care executive that the restaurant was not accepting orders and was also assured that a refund would be processed. He then notified Sheik that he would receive a message on his phone after the call and upon clicking the link in the message section, his refund request would be initiated.
As soon as Sheikh clicked on the link, he fell into the trap of phishing expedition and the fraudsters were able to completely access his bank account details.
In no time, Rs 45,000 was deducted from one of his bank accounts and before he could transfer the rest of the amount to a different account, another Rs 50,000 were deducted.
The annoyed Sheik approached the Madiwala police station in the city and filed a complaint with them. The case is currently being investigated.
It has been learnt that Bengaluru techie had reportedly been saving the cash to pay for the expenses of his mother’s cancer treatment.
Speaking to news agency TNM, a Zomato spokesperson added that the company does not have a calling service for customer care. “We constantly remind our users via different channels of communication that we do not have a customer care number. Chat and email are our primary channels of care. While we take every effort to ensure customer safety and security, we also urge our esteemed customers to be vigilant and not share their personal or bank account details with anyone.”