Man spots a live worm in Dairy Milk, here’s what Cadbury responded!

Cadbury Dairy Milk has nestled itself into the hearts of many people in India, becoming a symbol of joy and celebration across the country. This tasty chocolate, with its rich, creamy texture and distinct taste, has transcended mere snacking to become a part of India’s cultural fabric.

Be it festivals, birthdays, or special occasions, Dairy Milk often finds its way into these celebrations, symbolizing sweetness and happiness. We have also watched advertisements featuring Dairy Milk, often evoking themes of generosity, family, and innocent joy. This goes to show that Dairy Milk is not just a chocolate, but a harbinger of joy and togetherness.

Man spots a live worm in Dairy Milk, here's what Cadbury responded!

Meanwhile, a man from Hyderabad discovered a live worm in a bar of Cadbury Dairy Milk Chocolate which he purchased from a metro station in the city. Robin Zaccheus, took to X (formerly Twitter) to share a video clip and also attached the bill for the chocolate he had paid Rs 45.

“Found a worm crawling in Cadbury chocolate purchased in Ratnadeep Metro Ameerpet today. Is there a quality check for these near-expiry products? Who is responsible for public health hazards?” Mr Zaccheus wrote.

The post went viral in no time on social media, with the majority of the netizens asking the man to take legal action against the authorities. A user wrote, “Raise a grievance to the Cadbury team. Will come to collect the sample and investigate.”

Another user commented, “Sue them and claim compensation.” “Consult a good lawyer and file a case in the proper court, you may get a higher compensation. Compare company’s similar case compensations domestically and in other countries,” the third user wrote.

Cadbury responds!

Cadbury Dairy Milk replied to the post and requested Mr Zaccheus to chip in with more details about their purchase. “Hi, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we regret to note that you have had an unpleasant experience. To enable us to address your concern, please write to us at [email protected] providing us with your full name, address, phone number and purchase details. To enable us to action your complaint we request all these details. Thank you, Consumer Conversation, Mondelez India Foods Private Limited (formerly Cadbury India Ltd),” the company wrote on X.