We have heard many interesting stories about ordering one product and receiving the other in hand. Suppose, if you are ordering a brand new i-phone from a reputed e-commerce company and receiving a soap bar or a brick instead, what would be your first reaction after opening the seal?
Usually, when we see our desired product inside the package, we get surprised but when it’s not the actual one, we get shocked. If we order an item online, the retailer of the store makes sure that he picks the right product for us for the best service but rarely do mishaps happen.
For example, if we order a ‘computer keyboard’ and receive a ‘music keyboard’ instead, we can contact them and return the product to get the actual one. These minor mistakes are acceptable but we can’t really forgive the ones who send us stones of bricks instead of mobile phones.
— A Cynical Mind (@girlmeetstartup) November 1, 2018
In yet another case of online shopping scam, a woman who is an Amazon customer ordered a JBL Speaker allegedly got a package of Diwali Diya and Ladoos in it. The customer who ordered a JBL – Flip 4 worth Rs 7,000 got unexpected items which would cost around Rs 20. The customer took to Twitter to shared pictures of the things that she got in the package.
Amazon has promised to look into it and apologize the customer for a bad experience.