BBQ Nation responds after Man allegedly finds Dead Rat and Cockroaches in Ordered Food, read details!

Barbeque Nation is a popular chain of Indian casual dining restaurants, known for their unique dining experience that revolves around the “live-grill” concept. This concept allows guests to grill their starters on a live grill embedded in their dining tables.

The restaurant is renowned for its wide range of vegetarian and non-vegetarian starters, an extensive buffet for the main course, and a variety of desserts. It has grown to become one of the leading restaurant chains in India, with numerous outlets in various cities across the country.

It’s known for its lively ambience, good food quality, and excellent customer service, making it a popular choice for family gatherings, celebrations, and corporate events.

Barbeque Nation reacts after Man allegedly finds Dead Rat and Cockroaches in Ordered Food

For the record, the dining experience at Barbeque Nation is typically characterized by a fixed-price “all-you-can-eat” model where customers pay a fixed price and can enjoy unlimited servings of starters, main courses, and desserts. The restaurant’s menu often includes a mix of Indian, Chinese, and Mediterranean cuisine.

Barbeque Nation reacts after Man allegedly finds Dead Rat and Cockroaches in Ordered Food

Meanwhile, a 35-year-old lawyer from Prayagraj visiting Mumbai ran through a terrible experience that left him traumatized. The experience was so bad that the man got hospitalized after consuming food he ordered online from a Worli-based restaurant – Barbeque Nation

A man named Rajeev Shukla ordered a Classic Veg Meal Box Regular online from Barbeque Nation and was shocked to find a dead mouse and cockroaches in his Veg Meal Box.

“I Rajeev shukla from prayagraj visited Mumbai, on 8th jan’24 night ordered veg meal box from BARBEQUE NATION, worli outlet that contained a dead mouse,hospitalised for 75+ hours.complaint has not been lodged at nagpada police not filing my FIR yet. Please help 8285727949,” he took to Social media to share his ordeal.

“I wanted to explore Mumbai and so I did, coming all the way from Prayagraj but possibly, this might be my last trip. I am a Brahmin and a pure vegetarian, but when my Barbeque Nation order arrived, it gave me the shock of my life. The food contained a dead rat and cockroaches. I suffered food poisoning and got admitted to Nair hospital,” he added further.

“Received food with rat and insect and, unfortunately, I consumed its major portion. This is just not done since I am a vegetarian, also this is intolerable and I feel like puking; vomited already and it’s continuously running in my head and giving me nausea. Food business is (intended) to keep us alive and not to kill us,” he added.

Barbeque Nation replied:-

“Dear Guest, We sincerely apologize for any inconvenience you may have experienced and appreciate you taking the time to bring it to our attention. I would like to assure you that your concerns are of the utmost importance to us. Mr Paresh from our Regional Team is already in touch with you to understand the details of the situation and work towards a resolution. Please be assured that we are committed to addressing your concerns promptly and effectively. Our team is actively working on finding a resolution that meets your expectations. Regards”

“We are in receipt of a complaint from one Mr Rajeev Shukla with an allegation that there were pests found in the food he had ordered from one of our outlet on the 8th Jan, 2024. We have done our internal investigation and found no such internal lapses. Further, we have also got an inspection done from the concerned authorities and have not found any such instances as alleged. We will fully cooperate with the concerned authorities on any further inspection/audit”