We have heard many interesting stories about ordering one product and receiving the other in hand. Suppose, if you are ordering a brand new i-phone from a reputed e-commerce company and receiving a soap bar or a brick instead, what would be your first reaction after opening the seal?
Usually, when we see our desired product inside the package, we get surprised but when it’s not the actual one, we get shocked. If we order an item online, the retailer of the store makes sure that he picks the right product for us for the best service but rarely do mishaps happen.
For example, if we order a ‘computer keyboard’ and receive a ‘music keyboard’ instead, we can contact them and return the product to get the actual one. These minor mistakes are acceptable but we can’t really forgive the ones who send us irrelevant products.
Now, in this article, we will take a look at the 5 instances when online shopping sites fooled their customers.
1. Man orders Mobile online but gets a piece of brick in return on home delivery
A man in Maharashtra has lodged a complaint against a prominent online retailer for allegedly sending him a brick instead of a mobile that he ordered, police said Wednesday.
The resident, identified as, Gajanan Kharat of HUDCO area, told the cops that on October 9, he placed an order for a budget mobile phone on the shopping site and also paid Rs 9,134 for the item, Harsul police station inspector Manish Kalyankar added.
Gajanan Kharat received a notification from the e-commerce company that the item would be packed, shipped and delivered in a week’s time.
As notified, the man received the product within a week from the retailer last Sunday. However, when he opened the seal, he allegedly found a brick inside it instead of the mobile handset that he had ordered online, Kalyankar said.
The man then immediately called up the courier delivery man, who then told him that their duty was only to deliver the package to the destination and not to see what was inside the parcel, he said. In no time, Kharat filed a complaint on Tuesday against the leading e-commerce company at the Harsul police station here.
2. Man orders iPhone 11 Pro from Flipkart, receives Android phone with camera sticker
When Apple launched the brand new iPhone 11 Pro, the unique design went viral in every nook and corner of the world. The triple camera model was liked by many people, thereby attracting plenty of orders. Since the company had not altered the design as compared to that of the iPhone XS, some people posted a picture by putting a sticker with three cameras on the back of their iPhone XS.
The same handset was delivered to one of the online shoppers, but it was not purchased that way. A Bengaluru engineer identified as Rajni Kant Kushwaha ordered iPhone 11 Pro with 64GB variant from the e-commerce website by the name of Flipkart.
After a long time, the company had finally delivered the phone to him, but when he pulled the phone out of the box, he was absolutely shocked to find what was in the box. He found an Android phone with the iPhone 11 Pro camera sticker in the package.
Kushwaha told that paid Rs 93,900 for the iPhone 11 Pro. He also claimed that the delivered phone looks similar iPhone XS even though it is not an iPhone at all in the first place.
As per Kushwaha, many Android applications were pre-installed on the handset and the camera design sticker of the iPhone 11 Pro was put on the rear side of the handset. Nonetheless, following the complaint, Flipkart promised to give him a new phone.
3. Woman orders Speaker online worth Rs.7,000, Gets Diwali Diya & Ladoo
In yet another case of an online shopping scam, a woman who is an Amazon customer ordered a JBL Speaker allegedly got a package of Diwali Diya and Ladoos in it. The customer who ordered a JBL – Flip 4 worth Rs 7,000 got unexpected items that would cost around Rs 20.
The customer took to Twitter to shared pictures of the things that she got in the package. Amazon has promised to look into it and apologize to the customer for a bad experience.
4. Man orders ‘Gold Coin’ worth ₹61,000 from Flipkart but receives ‘Empty Box’
A man from Karnataka ordered a gold online worth Rs. 61,000 but he received an empty box. The person, identified as, Amit Garg, who works in a private firm in Bengaluru, ordered 20 gm gold coin from Flipkart but allegedly received an empty box from PVC Logistics.
If sources are to be believed, Garg had already paid a huge amount of Rs 61,000 for the 20 gm gold coin. Once the package was delivered to the doorstep, Garg opened the seal in front of the delivery guy.
The moment he opened it, he was astonished to see only an empty box. The full incident was captured in a CCTV camera and has been furnished by Garg as evidence to the police. When asked the delivery executive, he suggested Garg to contact Flipkart.
5. Man ordered “Socks” on Myntra but received “Bra” in return; here’s how Myntra replied!
Let’s take a look at another incident that left everyone by surprise. Not long ago, a man ordered football socks on Myntra but the e-commerce site delivered a bra to the designated address. The customer was literally taken aback after he received a bra instead of football socks.
He took to his Twitter account and posted a message that reads: “Ordered football stockings. Received a triumph bra. @myntra’s response? “Sorry, can’t replace it”. So I’m going to be wearing a 34 CC bra to football games, fellas. Ima call it my sports bra.”
Meanwhile, netizens left surprising comments to this post. One user wrote: “Hey myntra… can u explain what quality checks u did before delivering this padded Bra instead of a football socks ????” While the other wrote: “Oh my god ??? Thoughts and prayers for the woman who is wearing football stockings for better support ?”
Meanwhile, Myntra gave a surprising reply to the customer. “This is upsetting to hear and is certainly not the experience we want you to have with us, Kashyap! Please be assured that I’ve escalated the issue under the reference number IN21101716094536654149 & we’re working on it with utmost priority.”