In the corporate world, conversations with clients are treated like walking a tightrope. One wrong word, one awkward slip, and you could be in damage control mode faster than you can hit “mute.”
That’s why most of us live in fear of making mistakes during work calls — double-checking our emails, practicing our lines, staying strictly “professional.”
But sometimes, life decides to throw a hilarious curveball anyway.
Recently, a story shared on Reddit’s r/MadeMeSmile subreddit took the internet by storm. An employee, while ending a perfectly normal call with a client, accidentally dropped the ultimate bomb: “I love you.”
Yep, you read that right. “I love you.” Not exactly the textbook way to close a business conversation.
Cue instant panic. Cue the imaginary resignation letter. Cue rehearsing ways to disappear off the face of the earth. But what happened next was nothing short of legendary.
Instead of awkwardness or judgment, the client sent a short, powerful email that instantly flipped the script:
“It speaks volumes that you can say those words so instinctively, without hesitation. I am glad you have enough love in your life that that response comes naturally. If anything, you should be proud of that.”
Pure class. No corporate jargon. No passive-aggressive snark. Just pure, unfiltered human kindness.
And honestly, more workplaces could use a little bit of that energy.
The internet wasted no time hailing the client’s emotional intelligence and heartwarming response. After all, in a world where professionalism often demands we bury every ounce of human emotion, this client chose empathy over awkwardness. They made the employee feel seen, valued, and — dare we say it — proud.