Those were days when we used to buy goods outside either in the shopping mall or in roadside shops. We take cash from our pocket or wallet and give it to the shop owners for the items purchased.
However, things started to change in this digital world. Ever since the Inception of e-commerce websites like Amazon, Flipkart, Myntra people started to buy things from these sites.
In this fast-growing world, people have no time to cook food and hence they order food from Swiggy and Zomato. In each and every order, the delivery executive will be assigned to deliver the food.
Once the food preparation is done, the executive will reach the final destination and deliver the order. Before that, we can either choose cash on delivery or pay through our card.
Not just foodies alone but even the ones who eat less willingly order through Zomato or Swiggy. When users open the application, the food menu pops up only to display some delicious dishes.
With a variety of items to choose from the menu, customers pick their favourite ones. Post that, they proceed to the checkout section where the delivery app asks you to pay for the total amount.
We have also seen people repeatedly asking the customer care about the refund status and sometimes, the conversation could turn out to be hilarious. Now take a look at the conversation translated by a Reddit user:
Zomato: You’ll have to place a new order, sir.
Customer: What about the money I paid?
Zomato: It will be refunded to you in 4-5 business days.
Customer: What if it doesn’t happen?
Zomato: It will sir, don’t worry.
Customer: Mother promise?
Zomato: Mother promise.
Customer: Thanks. I received it.